In a series of five posts, some basic customer experience (CX) concepts for life science actors are introduced and illustrated using the COVID19 vaccination program.
As many colleagues in life sciences aim to obtain their CCXP, this post shares some lessons and tips in helping you to obtain this certification from the first round.
This post shares some basic background on the Customer Experience Professionals Association (CXPA) and Certified Customer Experience Professional (CCXP). labels.
